Privacy & Security

Da99 Privacy Policy — Our Commitment to Protecting Your Data

Here you'll find a clear explanation of what personal data da99 collects, how it's used, and how it's kept secure. We believe data protection is a fundamental right.

Last Updated: January 1, 2026
256-bit SSL Encryption
No Sale of Data to Third Parties
You're in Control of Your Data
Protection to International Standards
Data deletion available on request

Summary: da99 takes your privacy seriously. We collect only what's necessary, never share your data with third parties without your consent, and give you full control over your own information.

Section 01

Introduction & Scope

This Privacy Policy applies to all users of the da99 platform — whether accessed via website, mobile app, or any other channel. By creating an account or using the platform, you agree to this Privacy Policy.

We believe users have the right to know where their data goes and how it's used. That's why we've presented our Privacy Policy in clear, plain language — we have nothing to hide behind complex legal jargon.

This policy is designed in accordance with international data protection standards and applicable local laws. If you have any questions about our Privacy Policy, feel free to reach out to our support team at any time.

Section 02

What Data We Collect

Da99 only collects the information needed to operate the platform, maintain security, and deliver the best possible experience to you. Collecting unnecessary data goes against our principles.

Data Type Example Required?
Identity Information Full name, date of birth, national ID Yes (KYC)
Contact Information Mobile number, email address Yes
Financial Information BKash/Nagad number, transaction history Yes
Login Credentials IP address, device information, browser type Automatic
Gaming Activity Game history, bet amounts, wins & losses Automatic
Communication Records Support chat, email correspondence Where Applicable

Please Note: We never collect your full payment card number or bank account password. All financial transactions are processed through encrypted gateways.

Section 03

How We Collect Your Data

Da99 collects data in several ways. Some information is provided directly by you, some is collected automatically, and some comes through legitimate third parties.

  • Collected directly: You provide information directly through registration forms, KYC verification, payment forms, and support interactions.
  • Automatically Collected: Your device, browser, IP address, and gaming activity are automatically logged while you use the platform.
  • Cookies & Tracking: We use cookies on our website. See Section 06 for full details.
  • From third parties: Necessary information may be received from payment processors or fraud detection services.
Section 04

Purpose of Data Use

Your data is used only for its stated purpose. da99 never uses your information for unrelated activities.

  • Creating and managing your account, and verifying your identity.
  • Processing deposits, withdrawals, and transactions.
  • Preventing fraud, money laundering, and unauthorized access.
  • Providing customer support and resolving complaints.
  • Meeting legal and regulatory obligations.
  • Improving your platform experience and delivering personalized content.
  • Keeping you informed about promotional offers and important updates (with your consent).
  • Ensuring responsible gaming and identifying at-risk behaviour.

Marketing Communications: You can unsubscribe from promotional emails or SMS at any time — easily done through your account settings or by contacting our support team.

Section 05

Data Sharing & Disclosure

Da99 never sells your personal data. Information is shared with third parties only in the specific circumstances outlined below.

  • Service Providers: Payment processors (bKash, Nagad), KYC verification services, and technical support providers receive only the data necessary to perform their specific functions.
  • Legal Obligations: Information may be disclosed in response to a court order, government investigation, or request from a regulatory authority.
  • Fraud Prevention: Limited data may be shared with fraud detection or anti-money laundering service providers.
  • Business transfer: Users will be notified in advance of any change in company ownership.

Important: All third parties with whom data is shared are contractually bound to uphold da99's privacy standards. We do not work with any partner whose privacy practices fall short of our own.

Section 06

Cookies & Tracking

Cookies and similar technologies are used on the da99 website and app to enhance your browsing experience and keep the platform secure.

  • Essential cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand which parts of the platform are most used — all data is fully anonymized.
  • Marketing Cookies: To show you relevant offers — you can opt out at any time.

Most cookies can be managed through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

Section 07

Data Protection Practices

Da99 has put in place industry-leading technical and organizational measures to protect your data. Security is non-negotiable — it's the foundation of everything we do.

  • All data transmissions are protected with 256-bit TLS/SSL encryption.
  • Sensitive data is stored in separate, encrypted databases.
  • Server access is restricted to a limited number of verified personnel only.
  • Regular security audits and penetration testing are conducted by independent third parties.
  • Automatic alerts are sent for suspicious logins or unusual account activity.
  • Two-factor authentication (2FA) is available for added security.

Security breach: In the event of a data breach that puts your information at risk, we will notify you as quickly as possible and take all necessary steps to address it.

Section 08

Data Retention Period

We retain your data only for as long as necessary. All information is kept while your account remains active.

  • After Account Closure: Certain data must be retained for up to 5 years under legal obligations.
  • Transaction Records: May be retained for up to 7 years to meet financial regulatory requirements.
  • Support conversations: Retained for up to 2 years.
  • Marketing information: Deleted immediately upon withdrawal of consent.
Section 09

Your Rights

You have specific rights over your own data at da99. Contact our support team to exercise any of these rights.

1
Right to Know
To find out what information we hold about you, submit a request. We'll provide full details within 30 days.
2
Right to Rectification
If any of your details are incorrect, please request a correction. We'll get it updated promptly.
3
Right to Erasure
Unless required by law, you can request that your data be deleted.
4
Right to Restrict Processing
You may request that your data be used only for specific, limited purposes.
5
Right to Data Portability
You can request a copy of your data in a machine-readable format.
6
Right to Withdraw Consent
Consent for marketing communications or optional processing may be withdrawn at any time.
Section 10

Protection of Minors

Da99 strictly does not provide services to anyone under 18. We never knowingly collect or process data from minors. Age is verified at registration, and additional proof may be requested if there is any doubt.

If you believe a minor's information has been collected by mistake, please notify us immediately at support@da99.ws. We will promptly delete the data and close the account.

For Parents: If your child has created an account on da99, please contact our support team immediately. We will take prompt action.

Section 11

Policy Changes

Da99 may update this Privacy Policy from time to time. For significant changes, registered users will be notified in advance via email or platform notification.

  • The date of any change will always be noted under the "Last Updated" section at the top of this page.
  • Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.
  • We recommend visiting this page regularly to stay up to date.
Section 12

Contact Us

Contact us for any questions about our Privacy Policy, to request corrections or deletion of your data, or to exercise any of your rights.

  • Email: support@da99.ws
  • Live Chat: Available directly on the platform — average response time 3 minutes.
  • Response time: Standard requests are handled within 7 business days; urgent matters within 24 hours.

Data Access Request: To request a copy of the data we hold about you, send us an email. After verifying your identity, we'll provide full details within 30 days.

What Makes da99's Privacy Policy Different

We don't just say it — we prove that your data is truly safe with us

End-to-End Encryption
Every transaction and piece of personal data is secured with 256-bit SSL encryption. Your data never travels through unsecured channels — it stays encrypted from transmission to storage.
Your Data Is Never for Sale
da99 does not sell your data to advertisers or any third party. You are not our product — you are our valued player.
You're in Control of Your Data
Manage your marketing preferences directly from Account Settings. Requesting access to, correcting, or deleting your data is straightforward — no hassle.
Regular Independent Audits
Our security systems are regularly audited by independent third parties. This transparency ensures our commitments are proven in practice, not just in words.
Immediate Breach Notification
In the event of a security incident, we notify affected users within 72 hours and take immediate steps to resolve the issue.
Transparency in Plain English
Everything is explained in plain, simple language instead of complex legal jargon. We want you to genuinely understand — not just scroll past.

General FAQ

Top Questions About Our Privacy Policy

No, never. da99 does not sell your personal information to any advertisers or third parties. Data is only shared in limited circumstances — with service providers essential to our operations and where required by law.

Email us at support@da99.ws or reach out via live chat. Once your identity is verified, any data not subject to legal retention requirements will be deleted — typically within 30 days.

Transaction records may be retained for up to 7 years and general account information for up to 5 years, as required by financial regulations. After that, they are automatically deleted.

Only with your consent. You can opt out of marketing communications at any time — during registration or later. It's easy to do via Account Settings or by contacting our support team.

In some cases, technology service providers may be based in other countries. In all such cases, international data protection standards are maintained and data is always encrypted.
Safe & Trusted

Your privacy is protected — enjoy with complete peace of mind

Your data is completely safe with da99. Register now and explore thousands of games, exciting bonuses, and fast payments.

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